Supabets: Your Privacy, Our Promise

At Supabets, we value the trust you place in us each time you log in. We recognize that your personal information is yours alone, and we have designed our privacy practices to honour that principle. From the moment you create an account to every bet you place, we ensure that every piece of data we collect is handled with the highest standard of care, in full compliance with South Africa’s Protection of Personal Information Act (POPIA).

Data We Gather

When you join Supabets, we collect only the information necessary to provide a seamless betting and gaming experience. We ask for details like your name, date of birth, and residential address to verify your identity and maintain regulatory compliance. In addition, we record technical data—such as device type, browser settings, and IP addresses—to enhance the performance, security, and reliability of our platform.

How We Use Your Information

Your data helps us personalise the Supabets journey just for you. By analysing your betting preferences, we can offer tailored promotions and targeted notifications about events that match your interests. We also leverage transaction records to process deposits and withdrawals swiftly. Rest assured, we never sell your personal information to external marketers; every use of your data is solely aimed at improving your Supabets experience.

Securing Your Personal Data

Safety is at the core of our operations. We employ advanced encryption technologies to guard your information in transit and at rest. Our systems are protected by multiple layers of security, including firewalls and intrusion detection protocols, to prevent unauthorized access. Only a select group of trained professionals can view sensitive data, and we conduct regular audits to verify that our safeguards remain robust and up to date.

Your Rights Under POPIA

We believe you should have full control over the personal information you share. Under POPIA, you can request access to the data we hold, ask for corrections, or request deletion at any time. When you exercise these rights, we promise a prompt and transparent response. By giving you this level of control, we aim to reinforce the trust that makes Supabets your preferred platform.

Keeping You Informed

Privacy regulations and technology evolve, and so do our practices. We review this policy regularly and update it to reflect enhancements in security measures or changes in the law. Whenever a significant update occurs, we will notify you through your Supabets dashboard. We encourage you to revisit this policy periodically to stay informed about how we continue to protect your personal information.